Who We Are :

KOKORO is an anime-inspired clothing brand based in India. Our commitment to safeguarding your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you interact with our websites, mobile applications, and other products or services (collectively referred to as “Services”).

Information We Collect :

We gather and process your personal information in accordance with this Privacy Policy and in compliance with the relevant data protection regulations and laws. We will not collect unnecessary personal data from you, and the information we do collect includes:

–  Personal Identification Information : Name, address, email, telephone number, and other contact details.
– Financial Information : Payment information, billing details, and transaction history.
– Technical Information : IP address, browser type and version, operating system, and device identifiers.
– Location Information : If enabled, we may collect your precise location data through GPS signals, device sensors, Wi-Fi access points, and cell tower IDs.
– Usage Data : Information on how you interact with our website and services, including browsing history, search queries, and page views.– Social Media Information : If you interact with us via social media platforms, we may collect information from your social media profile, including your name, profile picture, friend list, and other details, depending on your privacy settings.

How We Use Your Information :

We use your personal information to provide, maintain, and improve our Services. The purposes for which we process your data include :

– Processing your orders and delivering the products you have purchased.
– Managing your account and providing customer support.
– Personalizing your experience and offering you tailored content and advertisements.
– Communicating with you about promotions, offers, and updates related to our products and services.
– Complying with legal obligations and protecting our legal rights.

Your Rights :

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

– Access : You have the right to request access to the personal information we hold about you.
– Correction : You can request the correction of any inaccurate or incomplete data.
– Deletion : You may request the deletion of your personal information under certain circumstances.
– Restriction : You can request that we limit the processing of your personal data.
– Objection : You have the right to object to the processing of your data, particularly for direct marketing purposes.
– Data Portability : You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at [+91 96677706036].

Who We Share Your Information With :

We may share your personal data with third parties in the following circumstances:

– Service Providers : We work with trusted partners who assist us in providing our Services, such as payment processors, shipping companies, and IT service providers. These partners are required to protect your data in accordance with our privacy standards.
– Business Transfers : In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owners.
– Legal Requirements : We may disclose your information if required by law or to protect our legal rights.

Data Security :

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers.

Retention of Data :

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may retain your transaction data for legal, tax, or accounting purposes.

Cookies :

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze website traffic. You can manage your cookie preferences through your browser settings.

Children’s Privacy :

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us to have it removed.

Changes to This Privacy Policy :

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us :

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our DPO at [info@global.theofficialkokorostore].